Jump Space Support
Troubleshooting for crashes, connection errors, performance and system requirements.
Support collects the fixes that come up most often: crashes on PC and Xbox, failed connections, DirectX choices and performance settings.
Work through the matching page before you reinstall, and note your platform so the right steps apply.
All articles
test server no blueprints
Struggling with Jump Space test server no blueprints? Learn how to recover your gear, master the scanning system, and dominate high-threat missions today.
Read more →minimum requirements
Check the Jump Space minimum requirements and recommended specs to ensure your PC is ready for this intense co-op space adventure. Get optimized today!
Read more →crashing computer
Stop Jump Space crashing computer issues with our comprehensive guide. Fix black screens, lag, and launch errors with these verified community fixes.
Read more →xbox crashing
Experiencing Jump Space Xbox crashing? Discover effective troubleshooting steps, from clearing cache to system updates, to get back into the game smoothly.
Read more →online connection failed
Struggling with the Jump Space online connection failed error? Learn how to fix Epic Online Services issues, firewall blocks, and server glitches today.
Read more →optimization
Struggling with frame drops? Discover our expert Jump Space optimization guide to enhance your gameplay, fix stuttering, and maximize your FPS in space.
Read more →directx 11 or 12
Struggling with performance in Jump Space? Discover whether using Jump Space DirectX 11 or 12 provides better stability and higher FPS for your gaming rig.
Read more →offline mode
Is there a Jump Space offline mode? Discover the latest developer updates, solo play tips with Buddy, and the roadmap for future offline support here.
Read more →